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Frequently Asked Questions

How long does delivery take?

Most orders arrive within 4-9 business days, Monday through Saturday.

Once we’ve packed your order and handed it over to our delivery partner(within 1-3 days), you’ll receive a tracking email so you can follow your parcel’s journey all the way to your door.

What is your return policy?

Changed your mind? It happens! You have 30 days from the date of delivery to request a return.

Just send us a message at info@bennett-crowne.com , and we’ll walk you through the process. Items must be unused, in original condition, and sent back with all packaging and tags included.

You can also see our return policy for more details.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a link to your personal tracking details. This will allow you to easily follow the progress of the shipment and stay updated on its status at any time.

Can I update or cancel my order?

If your order hasn’t shipped yet, we may be able to update or cancel it for you.

Just contact us as soon as possible at info@bennett-crowne.com after placing your order—we’ll do everything we can to help before it leaves our warehouse.

FREE SHIPPING

Orders in the United Kingdom are always delivered for free and insured with tracking.

RISK-FREE RETURNS WITHIN 30 DAYS

If you are not completely satisfied with your purchase, return any unused item within 30 days of delivery.

SECURE PAYMENT

Pay safely with a credit card. We use encrypted SSL security to ensure your data is 100% protected.